At Oliver Gibbs Carpentry & Joinery, we are committed to ethical trading.
This means that we seek to act responsibly and honestly in all aspects of business and, where possible, use suppliers that do the same. As carpenters and joiners, ethical practice includes:
The environment is important to us. We calculate and minimise the use of electricity and fuel. We seek to reduce, recycle and responsibly dispose of waste. Where possible, we avoid using water, hazardous substances and chemicals tested on animals.
We aim to do a good job and make sure that clients are happy with what we have done. We tell clients about their consumer rights on our website and terms and conditions. We are members of the Shropshire Trade Register. If we do something wrong, we have a clear complaint resolution procedure to put it right.
We are committed to fair pricing. We provide free written quotes and do not apply hidden charges. We use a bank that invests its money ethically. We accept cash for clients’ convenience, not to avoid taxes. All our work is properly invoiced and we declare our earnings.
We try to source materials and services sustainably from the local area. We only purchase timber from responsibly managed forests. Where possible we will employ people from Shrewsbury and support local businesses and charities.
We provide fair wages and terms and conditions for our employees. We work hard but ensure that working hours are not excessive. We do not tolerate bullying or discrimination. We seek adequate training and safe and hygienic conditions for workers.
In advertising our services, we want to be positive about our work but do not want to exaggerate or mislead. We strive to produce clear publicity that is written in plain English. If we cannot do a job, we will tell customers. We protect clients’ personal data in keeping with our privacy & cookies policy.
And we are even partial to a fair trade banana at lunch!